Cannot record calls. Change record mode to 1, 5 or 4.
Note- android allows only one recorder per call. So must stop or remove all other recorders.otherwise this app will fail.

What to do ?

Regards,
Lewis

Please:
- Confirm you are using Boldbeast Recorder V12.9 or a newer version.
- Tap "Settings - System - Accessibility" in your phone (not in Boldbeast), enable Boldbeast Call Recorder on the screen.
- Tap "Set Default Settings" in Boldbeast Recorder.
Then test again. How about it?

I had the same problem on a Oneplus 7T.
This sorted it.

/Thomas

Thanks
stragr

1. You installed another recorder. Please uninstall it.
2. You enabled OK Google. Please disable it. See [001] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to do it.
3. The AudioServer in the ROM worked unstable, sometimes it failed to record calls. In this case you have to wait OnePlus to fix it in future ROM updates. You can confirm it yourself - If Boldbeast Recorder fails to record a call, please keep the call ongoing, and use the built-in recorder to record the call. You'll find the built-in recorder fails also, because the problem is in the ROM.

The One Plus 7 pro has a built in call recording feature. In the US you have to use an app called joneplus tools to unhide this feature. This does require using USB debugging in developer mode to give the app a permission but it does not require root. The app will then let you select call record and a call record button will be unlocked on your default caller. I have tried to use the joneplus setting for call recording service but it does not let boldbeast work correctly on an unrooted phone. If you want to use boldbeast still you have to record with speaker phone on.

Thanks for sharing the information. It's good for One Plus 7 users who don't want to root the phone.
OnePlus built-in call recorder has additional permissions granted, so it can record calls without root. Third-party recorders can't get these permissions, so root is needed.

DT wrote:

I didn’t root my OnePlus 7 pro, use all the default settings and it seems working fine.

In some countries OnePlus 7 / OnePlus 7 Pro works good, no root needed. Glad to see you don't need to root your phone. But in some countries the caller's voice is very weak in recordings, no matter what recorder you are using in the market, so root is needed to fix the problem.

I guess USA is one of those countries where the caller's voice is very weak, because I'm not rooted, using default settings, and it's clearly just recording sound from the mic. There's no actual audio input from the other caller, just whatever the mic picks up.

This app is not acting as a call recorder, it is just a sound recorder that happens to start and end with phone calls. You can get the exact same recording by using a free sound recorder app.

This is, by far, my most favorite call recording app, but I fear that Google has finally got to the point with Android 9 where call recorders simply won't work without root. Sad day indeed. I know, I know, "this will affect every call recorder on the Play Store"... but Boldbeast has NEVER been like the other call recorders on the Play store... it's always been better! (Until now)

I didn’t root my OnePlus 7 pro, use all the default settings and it seems working fine.

In some countries OnePlus 7 / OnePlus 7 Pro works good, no root needed. Glad to see you don't need to root your phone. But in some countries the caller's voice is very weak in recordings, no matter what recorder you are using in the market, so root is needed to fix the problem.

About the telephone number and contact name problem please see [007] in this page http://www.boldbeast.com/android/call_r … oting.html to know more details.