<![CDATA[Boldbeast Software — Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/topic2045-voip-recorder-wont-start-blank-grey-screen-pixel-4-a11.html Wed, 25 Nov 2020 16:20:52 +0000 PunBB <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8894.html#p8894 About the "grey screen" problem please see this page to know how to fix it:
https://www.boldbeast.com/android/voip_ … oting.html

]]> Wed, 25 Nov 2020 16:20:52 +0000 https://www.boldbeast.com/forum/post8894.html#p8894 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8893.html#p8893 I sent another round of diagnostics and sample videos to your email.

]]> Wed, 25 Nov 2020 10:48:25 +0000 https://www.boldbeast.com/forum/post8893.html#p8893 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8891.html#p8891 Now it's back to a grey screen with v1.9

My version updated yesterday.


I'll download the one from the one on the troubleshoot page. I'll test shortly.

]]> Tue, 24 Nov 2020 23:51:29 +0000 https://www.boldbeast.com/forum/post8891.html#p8891 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8868.html#p8868 We have just released the new version of Boldbeast VoIP Recorder V1.9. Please update the app on your phone to V1.9. The problem has been fixed. Now Android 11 works great.

]]> Sun, 22 Nov 2020 15:34:33 +0000 https://www.boldbeast.com/forum/post8868.html#p8868 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8861.html#p8861 I have more information. Seems that it claims that the CallRecordingFix module is not installed, but it is.

I have sent you the logs and screen shots of the installed module from Magisk, and showing the error.

The SELinux switch is still set to Permissive.

I installed v1.8 from the link you provided. That's great.

I can't find an option for the Magisk Core Only Mode in Magisk Manager. for [002]

Please advise, still not able to record.

]]> Fri, 20 Nov 2020 01:20:03 +0000 https://www.boldbeast.com/forum/post8861.html#p8861 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8857.html#p8857 Thank you for the log file.

About the problem please see this page to know how to fix it:
https://www.boldbeast.com/android/voip_ … oting.html

]]> Wed, 18 Nov 2020 22:46:45 +0000 https://www.boldbeast.com/forum/post8857.html#p8857 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8851.html#p8851 Email sent

]]> Mon, 16 Nov 2020 02:08:28 +0000 https://www.boldbeast.com/forum/post8851.html#p8851 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8839.html#p8839 Can you please:
1. Install the app Logcat Extreme: https://play.google.com/store/apps/details?id=scd.lcex
2. Open Logcat Extreme to start reading all system logs (give it root access when asked).
3. Try to open Boldbeast.
4. Switch to Logcat Extreme, stop reading logs, save the logs to a file.
5. Send to me service@boldbeast.com the file saved above.
Let me check the log file and see what happened in your phone. Thanks.

]]> Wed, 11 Nov 2020 03:52:20 +0000 https://www.boldbeast.com/forum/post8839.html#p8839 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8831.html#p8831 boldbeast wrote:

Please install the latest version of Boldbeast VoIP Recorder (currently V1.7),

I'm on the 1.7 released on November 3rd

https://youtu.be/KyEn0yDzWpo

Heres what I see.

My selinux switch is set to permissive.

]]> Thu, 05 Nov 2020 23:35:07 +0000 https://www.boldbeast.com/forum/post8831.html#p8831 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8829.html#p8829 Please install the latest version of Boldbeast VoIP Recorder (currently V1.7).

]]> Thu, 05 Nov 2020 23:06:39 +0000 https://www.boldbeast.com/forum/post8829.html#p8829 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8827.html#p8827 Any update to this? This Friday I will be rolling back to a previous version. My video editing skills are really bad, and it takes up more time than it should.

]]> Wed, 04 Nov 2020 09:09:33 +0000 https://www.boldbeast.com/forum/post8827.html#p8827 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8766.html#p8766 We'll release the new version within several days.

]]> Tue, 20 Oct 2020 02:19:16 +0000 https://www.boldbeast.com/forum/post8766.html#p8766 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8758.html#p8758 boldbeast wrote:

You said "the screen is grey when I click on the voip recorder icon". This is because Android 11 changed many things. We'll release a new version of Boldbeast VoIP Recorder soon to fix the problem.

  Is there an ETA for the update?  It kind of leaves Android 11 in the dust, and if it's in the next couple of days, or even a week, I can hold off on rolling back my OS to 10. I rather Keep it at 11, it has a lot of features that are very useful. The screen capture is much better than boldbeast's screen capture. But lack of audio recording really hurts, I'm using external android device to be the Voice Recorder, but it's not as clear as the built in one, as the internal media player is direct digital recording of the other side.

]]> Fri, 16 Oct 2020 23:33:00 +0000 https://www.boldbeast.com/forum/post8758.html#p8758 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8750.html#p8750 Thank you very much. I'll keep an eye out on updates and hope for the best including the fixes for magisk sudo access.

]]> Tue, 13 Oct 2020 08:56:22 +0000 https://www.boldbeast.com/forum/post8750.html#p8750 <![CDATA[Re: Voip recorder won't start- blank grey screen - pixel 4 A11]]> https://www.boldbeast.com/forum/post8748.html#p8748 You said "the screen is grey when I click on the voip recorder icon". This is because Android 11 changed many things. We'll release a new version of Boldbeast VoIP Recorder soon to fix the problem.

]]> Tue, 13 Oct 2020 03:11:04 +0000 https://www.boldbeast.com/forum/post8748.html#p8748