i'm on pixel xl android 10 and facing same problems
=> Android 10 changed something inside, this makes the app fail to get root access. We'll publish a new version soon to fix it.
[Update] We have just released the new version Boldbeast Recorder V12.7, the problem has been fixed. Please update the app in your phone to V12.7. Google Play may need time to publish it. If at this moment the new version is unavailable in your area please download it from our web site: https://www.boldbeast.com/android/call_recorder.html
the app at start pops the error cannot open database
=> There are 2 possible situations:
Google Play Service in your phone regularly saves app settings to your Google Drive. When you reinstall an app Google Play Service will automatically restore the app settings including the database. If a very old database is restored, the app may fail to open it.
- in some phones, disable the option "Settings > Google > Backup > App data > Automatic restore".
- in some phones, disable the option "Settings > Google > Backup > Back up to Google Drive".
- in some phones, disable the option "Settings > System > Backup > Back up to Google Drive".
- in some phones, the option may be in a different position, please find it and disable it.
- uninstall Boldbeast Recorder.
- reinstall Boldbeast Recorder.
Now the "cannot open the database" problem should disappear.
Please uninstall Boldbeast Recorder. Normally the folder "/data/data/com.boldbeast.recorder" should be deleted by Android. If the folder is still there, this indicates something wrong in the phone. In this case please use a file manager to delete the folder, then install Boldbeast Recorder again. Now the "cannot open the database" problem should disappear.
Usually the built-in file manager can't see the folder "/data/data/com.boldbeast.recorder". The MiXplorer file manager is suggested: https://forum.xda-developers.com/showth … ?t=1523691, it can see the folder. Please install MiXplorer and grant root access to it when it asks. In MiXplore click the left-top icon, click Root, click data, click data, then delete the folder com.boldbeast.recorder.
cannot restore the license
=> Please confirm you are using Boldbeast Recorder V12.6 or a newer version. It can restore the license without any problem.