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Firstly may I thank you for producing a very fine piece of software that is one of the very few which
a) works properly to clearly record each side of a call made with my Moto G5 (XT1676 version PVT1 dual SIM) updated to Android 8.1.0 with security patch level 1 February 2019 (build number OPPS28.85-13-6)
b) does not have too intrusive adverts in the free version which prevent proper evaluation.

I have only been using the free version 12.6 of Boldbeast Recorder (updated 15 July 2019) downloaded via Google Play Store from your webpage at https://www.boldbeast.com/android/call_recorder.html
for a few hours but I have noticed an aggravating bug:

When I have initiated an outgoing call (with manual recording initiated), in the call list
a) the symbol is wrong, showing an arrow with the head of the arrow pointing towards and next to the (green) phone symbol
[instead of correctly showing  an arrow with the head of the arrow pointing away from and distant from the (green) phone symbol for an outgoing call]
b] the clip detail is also wrong, showing
"Direction:Incoming"

[Incoming calls correctly show as Incoming rather than outgoing - so it is not a simple case of the symbols being switched and changing from recording mode 1 to 5 does not change this anomalous behaviour]

I then tried the free version 12.6 of Boldbeast Recorder downloaded directly from your webpage at https://www.boldbeast.com/android/call_recorder.html
but with this software installed, I can not record anything at all since whether I press the record button once or twice it never activates!

Thank you in advance for any insights you can offer...

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the clip detail is wrong, showing "Direction:Incoming"
=> Please install Boldbeast Recorder from https://www.boldbeast.com/android/call_recorder.html, at once the problem will disappear.

but with this software installed, I can not record anything at all since whether I press the record button once or twice it never activates!
=> That's because you installed another recorder. Please uninstall that recorder, then Boldbeast Recorder works. Please click "Set Default Settings" in Boldbeast Recorder if needed.