Had recent update to phone and boldbeast app requested that I allow permissions again. Not able now to record calls manually or automatically and checking forums suggests setting as for J5, again no recordings. have also tried uninstalling and reinstalling app.


You must uninstall ALL other recorders in your phone at first. Then it should work.


Have samsung voice recorder installed and am not able to uninstall it, boldbeast has worked previously with this installed. Have now cancelled all permissions for this app and rebooted but still no record.


Maybe you wrongly changed recording parameters in the app. Please click "Set Default Settings" in Boldbeast Recorder, then it should work.
If the problem is still there, please click "Call Settings - Fix Recording Issues - Ask New Parameters" in Boldbeast Recorder to send log files to me. Let me have a look at them and see what happened in your phone.