1

I have transferred recordings from old phone to new one to the proper folder. Rebuild list doesn't made its work. What's the wrong?

2

Please confirm you have moved your old recordings into the Clip Saving Folder, by default it's "/sdcard/com.boldbeast.recorder/rec". Then click "Rebuild List", it will work.

3

Yes, I did all on that way, but there is no results. I sent video screen shot to service@boldbeast.com. Any 8dea how to resolve?

4

I watched the video you sent to me by email.

You are trying to let Boldbeast Recorder to manage recordings saved by other recorders. The file formats are not right, so Boldbeast Recorder can't import them.