1

Hello
please advice how to set up Boldbeast to record calls on Huawei P20 Pro, thank you!

2

Android 8
=======
Huawei P20, P20 Pro, P20 Lite please use these settings to record calls:

- Record Mode: 1
- Record Format: MP3
- Fix Recording Issues - Tune Audio Route: Group3

No root needed, recorded calls are loud and clear in both sides.



Android 9
=======
Android 9 Pie please use these settings to record calls:

- Record Mode: 14
- Fix Recording Issues - Tune Audio Route: Group1

No root needed, recorded calls are loud and clear in both sides.

3

Huawei Mate 20: Huawei Mate 20 Call Recorder
Huawei Mate 10: Huawei Mate 10 Call Recorder
Huawei Mate 9: Huawei Mate 9 Call Recorder
Huawei Mate 8: Huawei Mate 8 Call Recorder
Huawei P20: Huawei P20 Call Recorder
Huawei P10: Huawei P10 Call Recorder
Huawei P9: Huawei P9 Call Recorder
Huawei P8: Huawei P8 Call Recorder
Huawei Honor 10 View: Huawei Honor 10 View Call Recorder
Huawei Honor 9: Huawei Honor 9 Call Recorder
Huawei Honor 8: Huawei Honor 8 Call Recorder
Huawei Honor 7: Huawei Honor 7 Call Recorder
Huawei Honor 6: Huawei Honor 6 Call Recorder
Huawei Note 8: Huawei Note 8 Call Recorder
Huawei G8/G7: Huawei G8 / G7 Call Recorder
Huawei Nova: Huawei Nova Call Recorder

4

the option to change indicator text is missing under App settings.
=> From Android 7.0 up the system forces to display the app name in notifications, as a result changing indicator text is useless, so for Android 7.0 and newer versions the app no longer displays the settings.

auto-record function is not working
=> This is because you are using Battery Optimization blocking the app working, please see [002] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to fix it.

we are unable to hide red button during call.
=> Please disable the "Call Settings - Manually Record Calls - Button In Call" option to hide it.

5

Please setting for huawei honor 6x

6

Yassooangel wrote:

Please setting for huawei honor 6x

Please update Boldbeast Recorder to the latest version (currently V11.4), click "Set Default Settings" in the app - these are suggested settings.

7 (edited by jess 2018-07-23 08:22:47)

Please setting for Huawei p smart.????
I have test demo version and work OK, after upgrade to pro version the app stop rec in auto mode.
Thanks

8

jess wrote:

Please setting for Huawei p smart.????
I have test demo version and work OK, after upgrade to pro version the app stop rec in auto mode.
Thanks

Please click "Set Default Settings" in the app - these are suggested settings.

You said "the app stop rec in auto mode." Most possibly you are using Battery Optimization limiting the app working, or you are using "System Cleaner" or something similar killing the app. Please don't do so. See [002] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to fix it.

9

Der Team, Id did purchased your app for my HUAWEI p20 Pro. It works fine, thanks. But I do have question: I do prefer wave files, because I am filmmaker and sometimes I do need the recording vices in my films. Which settings have I take?

10

sonjatoepfer wrote:

I do prefer wave files

Please click the "Call Settings > Record Format" option in the app, select WAV.

11

boldbeast wrote:

Huawei P20, P20 Pro, P20 Lite please use these settings to record calls:

- Record Mode: 1
- Record Format: MP3
- Fix Recording Issues - Tune Audio Route: Group3

No root needed, recorded calls are loud and clear in both sides.

Did so, but only outgoing calls are recorded?  What's wrong?

Checking IMEI, it's got two.  Does that give any problems?

12

Did so, but only outgoing calls are recorded?  What's wrong?
=> You are using Battery Optimization limit the recorder working. Please see [002] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to fix it.

Checking IMEI, it's got two.  Does that give any problems?
=> No matter 1 IMEI or 2 IMEIs it works the same.

13

boldbeast wrote:

Did so, but only outgoing calls are recorded?  What's wrong?
=> You are using Battery Optimization limit the recorder working. Please see [002] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to fix it.

Checking IMEI, it's got two.  Does that give any problems?
=> No matter 1 IMEI or 2 IMEIs it works the same.

I've seen this before, and was sure it was something else.
I feel a bit stupid, there is an option to turn automatic recording on, stupidly on default OFF.
Can't imagine that the majority of users want this off? so please let this be on by default.

14

Glad to know you have found the reason and fixed it.
Thanks for the suggestion, we'll change the app in the next version accordingly.