26

skroslak wrote:

after latest official samsung OS update last week, recording of the other side stopped working. I hear only my voice in recordings. Not even a low volume hint of the other side, it's completely inaudible.

Current build number: R16NW.G950FXXU1CRB7
Android 8.0.0

Please click "Set Default Settings" in Boldbeast Recorder, then test again.
If the problem is still there, this indicates the new ROM has blocked the call recording feature in your country, all recorders in the market will surely not work.

Anyway can you please click "Call Settings - Fix Recording Issues - Ask New Parameters" in Boldbeast Recorder to send log files to me? Let us have a look at them. Thanks.

27

I have changed the post #1 about Galaxy S8 / S8 Plus Android 8.0 status, please have a look at it.

28

thank you tons, I've defaulted the app settings as instructed, only ticked tune samsung 1 and 2, after that, all seems to be alright again. I can hear both sides no problem. I'll be observing and report if there will be any troubles. 

I've sent you the log files just now (my login in the email subject line). I've done the settings reset ~19:55 today.

have a great rest of the weekend,

29

Glad to know your SM-G950F Android 8.0.0 records calls well, no root needed, just use default settings in the app.
You are in Slovakia.
However users reported in some countries root is needed.


Update 2018-05-02
===============
We have just released the new version of Boldbeast Recorder V11.1. Please update the app in your phone to V11.1, now all Galaxy S8 variants in all countries work great, recorded calls are crystal clear in two sides, No Root Needed.

Google Play may need time to publish it, if at this moment the new version is not available in your area please download it from our web site: https://www.boldbeast.com/android/call_recorder.html

30

Hi,
I use the application some time Galaxy S8.
I get an error "Can not save the recorded file, the SD card is so much slow that it can not be used".
Change the card to another one?

31

michael.forums wrote:

I get an error "Can not save the recorded file, the SD card is so much slow that it can not be used"

About the problem please see [103] in this page http://www.boldbeast.com/android/call_r … oting.html to know how to fix it.

32

I have a very important recording but the caller is extremely hard to hear. I have fixed my settings after reading this thread but am wondering if there is anything I can do to make the caller audible on the existing recording. It's very important. Thanks.

33

MSA259 wrote:

I have a very important recording but the caller is extremely hard to hear. I have fixed my settings after reading this thread but am wondering if there is anything I can do to make the caller audible on the existing recording. It's very important. Thanks.

Glad to know you have fixed it by using right settings.
Changed settings will affect future recordings only. Existing recordings can't be changed.

34 (edited by CarGuy 2018-08-30 14:47:49)

Running Boldbeast v11.7 GP on Verizon Galaxy S8 (SM-G950U), Android 8.0.0. It won't record both sides of the the call - I can only hear myself.

None of these changes fixed it:
Reset to default settings
Turn on "Tune Samsung1"
Turn on "Tune Samsung2"
Record Mode5 (was Mode1)

These changes were cumulative, i.e. added to the the previous changes.

It worked fine on Android 7 but broke after being forced to update to Android 8 by Samsung/Verizon.

Any help is appreciated.

** Request New Parameters email sent **

35

CarGuy wrote:

Running Boldbeast v11.7 GP on Verizon Galaxy S8 (SM-G950U), Android 8.0.0. It won't record both sides of the the call - I can only hear myself.

Please click "Set Default Settings" in Boldbeast Recorder, then it 100% works at once.
Power off the phone then power on it if needed.

36

I appreciate the quick reply here and to my email. I set the Record Format to MP3 and that fixed it. My assumption had been that the format would not affect recording and thus immediately had set it to MP4 after resetting defaults. Thank you again.

37

I was just wondering if the lack of wifi call recording has been resolved in 11.8. I live in a valley, next to an airbase, so cell signal is spotty at best. Wifi calls are the only reliable calls here. I can always make the calls elsewhere of course, I was just curious.

Tmob S8

38

redbeardeddevil wrote:

I was just wondering if the lack of wifi call recording has been resolved in 11.8. I live in a valley, next to an airbase, so cell signal is spotty at best. Wifi calls are the only reliable calls here. I can always make the calls elsewhere of course, I was just curious.

Wifi calls can't be recorded, no matter what recorder you are using. This is limited by Android.