1

Samsung Galaxy S10 / S10+ have been released in the market. The phone is running Android 9.0. From users' feedback, in some countries the phone records calls great, just install Boldbeast Recorder and go. However in some countries the call recording feature is disabled by Samsung, as a result in recordings your voice is good but the caller's voice is very weak, no matter what recorder you are using. In this case you should root the phone, then Boldbeast can fix the problem.


No root needed
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So far from users' feedback, the phone works good without root in UK, Russia, Latvia, South Africa.


Root needed
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In most countries root is needed. After root the phone please

- Install Boldbeast Recorder V12.0 or a newer version.
- In Boldbeast click the "Call Settings - Fix Recording Issues - Enable Rooted Options" item to grant root access to the app.
- Use Magisk Manager to install the CallRecordingFix module.
- Reboot the phone.

Now you can get good recordings, both your voice and the caller's voice are crystal clear.

2

Galaxy S10 / S10 Plus: Galaxy S10 / S10 Plus Call Recorder
Galaxy S9 / S9 Plus: Galaxy S9 / S9 Plus Call Recorder
Galaxy S8 / S8 Plus: Galaxy S8 / S8 Plus Call Recorder
Galaxy S7 / S7 Edge: Galaxy S7 / S7 Edge Call Recorder
Galaxy S6 / S6 Edge: Galaxy S6 / S6 Edge Call Recorder
Galaxy S5: Galaxy S5 Call Recorder

Galaxy Note9: Galaxy Note9 Call Recorder
Galaxy Note8: Galaxy Note8 Call Recorder
Galaxy Note7: Galaxy Note7 Call Recorder
Galaxy Note5: Galaxy Note5 Call Recorder
Galaxy Note4: Galaxy Note4 Call Recorder

Galaxy A9: Galaxy A9 Call Recorder
Galaxy A8: Galaxy A8 Call Recorder
Galaxy A7: Galaxy A7 Call Recorder
Galaxy J7: Galaxy J7 Call Recorder
Galaxy J5: Galaxy J5 Call Recorder

3

So I'm in the UK and yes it works but not with bluetooth is that a hard limit without rooting? this is where Google messed with it and you're not expecting a work around?

4

I'm from Italy: I can just record my voice. :(
I don't want to root my phone

5

CurioCT wrote:

So I'm in the UK and yes it works but not with bluetooth is that a hard limit without rooting? this is where Google messed with it and you're not expecting a work around?

Glad to know Galaxy S10 works good without root in UK, when no bluetooth headset connected.

Obviously there is a bug inside the ROM related to bluetooth.
If you don't root the phone, there is no solution from third-party apps. You should wait Samsung to fix the bug in future ROM updates.
Even if you root the phone, at this moment I believe you still have no solution from third-party apps. However I can try to fix it. I have fixed bluetooth problems for many phones. After root the phone please click "Call Settings - Fix Recording Issues - Ask New Parameters" in Boldbeast Recorder to send log files to me, I'll check the files then change recording parameters in the app trying to fix it.

6

boldbeast wrote:

Obviously there is a bug inside the ROM related to bluetooth.
If you don't root the phone, there is no solution from third-party apps. You should wait Samsung to fix the bug in future ROM updates.
Even if you root the phone, at this moment I believe you still have no solution from third-party apps. However I can try to fix it. I have fixed bluetooth problems for many phones. After root the phone please click "Call Settings - Fix Recording Issues - Ask New Parameters" in Boldbeast Recorder to send log files to me, I'll check the files then change recording parameters in the app trying to fix it.


Ahh ok but I am not planning on rooting this one for the first time ever I'll check back after ROM updates, is anyone bugging samsung about it? is there a ticket raised that I can add to?